faq
Pricing & Payment
How do I make a payment?
Currently, we accept payments via bank transfer to our company account.
Where is the pricelist of your bouquets?
We apologise in advance that we do not publish our pricelist. This is mainly because flowers are seasonal goods and the prices fluctuates based on the availability, season and type of flowers as we commonly use imported flowers as part of our floral design.
Delivery
Do you do same day delivery?
Yes. But it depends on our availability. For same day delivery enquiry, kindly call or text/WhatsApp us at +6017 560 0629.
Is COD available?
Unfortunately, it is not available at the moment as all of our products are on a pre-order basis.
Where do you deliver?
We provide delivery to Klang Valley and Malacca.
What's your delivery rate like?
Our delivery rate starts from RM10 depending on the delivery distance.
Must my recipient be present to accept the flowers?
To maintain a fast and efficient delivery, please ensure that your recipient or you are present at the address provided to receive the flowers. There will only be a 10 minutes waiting time.
When do you deliver?
We deliver daily even on Public Holidays unless we've announced on our social platforms otherwise.
Order
Can I make a personalised or customised bouquet?
Yes. Kindly call or text/WhatsApp us at +6012 560 0092 to arrange a customised bouquet.
How do I place an order?
All you have to do is just select a design that we've done in the past or let us know the budget you have in mind for customised bouquets. It's that simple.
Can I change my order details?
For changes on delivery address or message card, you can email us at avantgardeblooms@gmail.com or message us on Facebook or Instagram. Changes to order details can only be made up until two (2) working days before the delivery date.
How do I pause/delay or cancel my order?
You may pause or delay your order two (2) days before the delivery date. The same order must be delivered within the next fourteen (14) days after the delivery date. If failed to do so, the payment made for the arrangement will be forfeited.
Subscription
Can I choose the type of flowers that I want for subscriptions?
Before signing up for our subscription, we will ask you a couple of questions on your flower and colour preference. Every subscription arrangement is different in a way and is selected tastefully by our florist.
How do I pause or delay my subscription?